Refund policy

At Forever Printed, every piece we create is designed with care, quality, and intention. We want you to feel confident in your purchase, and we stand by the craftsmanship of our products.

Returns

Eligible Items: Non-personalized products may be returned within 14 days of delivery for a refund or store credit. Items must be unused, in their original packaging, and in perfect condition.

Personalized Items: Because each personalized book is made uniquely for you, we are unable to accept returns on customized products unless they arrive damaged or defective.

Exchanges

We are happy to offer exchanges for non-personalized items within the same 14-day window, subject to availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of receipt with photos of the issue. We will gladly replace or correct the item at no additional cost.

Refunds

Refunds for eligible returns will be issued to your original form of payment within 5–10 business days after we receive and inspect the item.

Shipping fees are non-refundable.

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

How to Start a Return

To initiate a return, please contact our Client Services team at itsprintedforever@gmail.com with your order number and details of your request. We will provide return instructions tailored to your order.